Integrations

Calls that land in the tools you already use.

Recognise the caller by their number before the agent says hello, add a note or open a ticket while they talk, and log the call with its summary on the contact when it ends.

What a connector does on each call

When the call starts
The caller's number is looked up in your CRM before the greeting. If a contact is found, the agent knows their name and open requests and can greet them by name. In our live tests the lookup took 0.2–0.65 s.
During the call
When the conversation calls for it, the agent adds a note or opens a request, after reading the details back to the caller and getting their confirmation.
When the call ends
The call is logged on the contact with its summary and outcome. If the caller left a message, a request is created for it. If the caller isn't in your CRM yet, a contact is created.
Team notifications
A message goes to your Slack channel when the agent takes a message, books an appointment or a call's quality score drops. You choose which events are sent.

Connectors

CRM

HubSpot

Find the contact by the caller's number when the call starts
Add a note or open a ticket during the call
After the call: log the call, and open a ticket when a message is taken
Create the contact if it doesn't exist; connect with a private app token

CRM

Pipedrive

Find the person by the caller's number
Add an activity or a note during the call
After the call: log the call and record any message taken
Create the person if they don't exist; connect with an API token

Work management

monday.com

Find the item by its phone column
Create an item and add an update during the call
After the call: log the call and record any message taken
Create an item for a new caller; connect with a personal API token

Team chat

Slack

Messages to the channel of your choice through an Incoming Webhook
When a message is taken, an appointment is booked or a call's quality score is low
You choose which events are sent; each message links to the call in the dashboard

Messaging

A bot message to a chat or group after every call
Summary, outcome and a link to the call record
Filter by agent or by event

Automation Coming soon

Zapier

REST Hook triggers: call.ended, call.quality_low, call.transferred and campaign.completed
Actions: start an outbound call or a web call
Search: find a call and its record
Connect with an API key; your agents appear in a drop-down list

Automation Coming soon

Make

A Custom webhook trigger for call and campaign events
Subscribe it in the dashboard or with POST /v1/hooks
HTTP module requests to the /v1 API: outbound call, web call, call details
Sample data from /v1/hooks/sample sets the data structure

Automation

n8n

A Webhook node trigger for call and campaign events
Subscribe it in the dashboard or with POST /v1/hooks
HTTP Request node with Header Auth for the /v1 API: outbound call, web call, call details
Optional X-VT-Signature check in a Code node

Connect thousands of appsComing soon

Between them, Zapier, Make and n8n connect to thousands of apps. A HubVocal trigger sends every finished call onwards: to a spreadsheet, a helpdesk, an email or your own database.

Until the Zapier and Make connectors are ready, send the call.ended webhook to a webhook trigger there.

Call webhooks

For developers

Prefer to build it yourself? Everything a connector does is available to you directly.

REST API

Read calls, summaries and transcripts at /v1/calls, and manage agents and numbers.

Webhooks

A signed call.ended request with the full record when each call finishes, retried if your server is down.

Tools during the call

Let the agent look up a customer in your own system through a webhook tool while it talks.

MCP server

Connect Claude, Cursor or another MCP client with an API key to read call summaries and manage agents.

Developer guide API reference

Using a CRM that is not on the list?

Tell us which one. It helps us decide what to build next.